Based on Presidential Decree 27/2009 and as part of its 100-day program, BKPM is implementing a one-stop-service system (PTSP), to cut bureaucratic redtape and allow investors to process business licenses faster. Its goal is to streamline and consolidate the number of steps and places an investor must go for business permit issuances. The program requires the consent of some 16 ministries relevant to the investment approval process, to delegate its authority to BKPM in granting licensing and non-licensing services. As of February 5, 2009, all relevant ministries have signed off on the various decrees necessary, and BKPM is moving forward with the implementation process at both the central and regional level.
One-Stop-Service BKPM
Operating Hour :
- Collecting queuing number
Monday - Friday 08.00 am -12.01 pm
- License, non license and information / consultation
Monday - Friday 09.00 am - 03.00 pm
Lunch break
Monday - Thursday 12.01 pm - 01.00 pm
Friday 12.01 pm - 01.30 pm
- Administration
Monday - Friday 08.00 am - 04.00 pm
Lunch break
Monday - Thursday 12.01 pm - 01.00 pm
Friday 12.01 pm - 01.30 pm
In order to facilitate PTSP even further, the National Single Window for Investment (NSWi) was created. NSWi is an electronic platform for investments that enables investors to apply for license and non-license services online. The ability to fully automate the investment license process would significantly enhance the efficiency of licensing services. The system was first launched in January 2010 in the Free Trade Zone and Free Port of Batam.
Please click here to link to NSWi website
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